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Location & Hours

10800 West Pico Blvd
Suite 312
Los Angeles, CA 90064
(310) 470-8752
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Mon-Fri: 10am-9pm
Sat: 10am-8pm
Sunday: 11am-6pm

Guest Services

Westside Pavilion Guest Services: (310) 470-8752

The Guest Services and Security Center is located on Level 2 near Banana Republic and Sleep Number. A Guest Services representative may be reached in person or by phone at (310) 470-8752 from 10 a.m. - 9 p.m. Monday through Friday, 10 a.m. - 8 p.m. Saturday and 11 a.m. - 6 p.m. Sunday.

Our Guest Services team is proud to offer the following services, during regular mall hours:

  • Same day delivery
  • Over 50 gift card brands including Mall Visa® Gift Cards
  • Mall event information
  • Directory of stores
  • Wheelchair pickup (with valid I.D.)
  • Retailer Job listings
  • Transportation information and schedules
  • Retailer coupons & fliers
  • Lost and found
  • Lost children/ parents/people in your party
  • WiFi now available in the food court

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Go ahead, buy it all. We'll deliver same day.
Packages delivered to your home, office and hotel.
Same day local shopping delivery. Now available on the Westside for just $5*.

Simply arrange for your packages to be delivered anywhere** in three easy steps!
1. Bring your packages to Concierge desk before 8PM.
2. Select your delivery time, same day within the hour.
3. Track your package in transit using GPS technology.

*$5 offer ends December 31, 2014 and is limited the first 1,000 offers redeemed. Drop off your bags before 8 pm.
**Some limitations and additional restrictions apply. Packages must be under 70 lbs. and smaller than 40” x 24” x 12”. Limited to designated delivery zone. See Concierge/Guest Services for details. In partnership with Deliv.co.
 
Delivery is available to the following zip codes:
90064, 90025, 90067, 90034, 90024, 90212, 90232, 90066, 90404, 90035, 90405, 90211, 90230, 90291, 90403, 90048, 90401, 90016, 90292, 90094, 90056, 90402, 90210, 90077, 90069, 90049, 90036, 90019, 90008, 90045, 90046, 90302, 90043, 90018, 90293, 90301, 90038, 90005, 90010, 90020, 90062, 90028

Also available at Santa Monica Place.

To learn more about our same day delivery services click here.

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Community Rooms

Westside Pavilion has two community rooms available for use by local community groups and organizations.  Community Room A is located on Level 3, behind the Food Court.  Community Room B is located on Level 3, behind Landmark Theatres.  Please contact Hazel McCall in the Westside Pavilion Management Office for availability, details and pricing at (310) 474-2785.

Download the Community Room Application here.